Tuesday - Friday: 11.00am - 2.00 pm
In Person during the Box Office opening times listed above
By telephone on 08000 147 111 Tuesday - Friday 11.00am - 5.00pm.. An answer machine is in operation when the Box Office is closed, please leave a message and a member of staff will contact you as soon as possible.
Reservations for LIVE events
Your tickets can be reserved for 7 days, after which, if no payment has been received, they will go back on sale. (This deadline does not apply to group bookings).
Ticket Collection - Your tickets can either be sent to you (postage charge is 60p) or can be collected in person from the Box Office.
Concession tickets - Events listing ‘C’ ticket prices denote a price reduction available to full time students (with identification), people aged over 60, disabled people, unemployed people (with appropriate identification) and all Rhondda Cynon Taf Leisure Card holders.
Disabled customers and carers - Disabled customers with a carer will be charged the concession price plus one free ticket for the carer. Any additional carers will be charged at the concession price. However, if you have any group requirements, or would like to discuss any issues regarding your visit to any of the venues, please call the specific venue manager.
Group bookings - Please contact the Box Office for the latest group offers.
School bookings - Some events have a special school discount, which includes free tickets for teachers/lecturers/education assistants (on a ratio 1 to 10 unless otherwise agreed with the venue). Please call the venue’s Box Office or check the ticket details of individual events. Click here for more info on school and education visits
Paying for tickets
Credit cards - We accept Mastercard, Visa and Maestro. There is a 70p administration charge per transaction (not per ticket)
Cheques & postal orders - Cheques and postal orders should be made payable to Rhondda Cynon Taf CBC.
Cash - In person at the Box Office – please do not send cash in the post
Theatre tokens - We accept theatre tokens – please call one of the box office numbers for further details
Exchanges (for RCT Cultural Services events only, does not apply to hired events) - Your tickets can be exchanged for another event, or a credit voucher can be issued (either option only up to the value of your original ticket purchase), up to 24 hours before the performance commences.
Refunds (for RCT Cultural Services events only, does not apply to hired events) - Refunds are not available for any event, unless the event has had to be cancelled or postponed.